Shipping policy

Shipping Policy

Thank you for shopping with JESUSISLORDMERCH.

Order Processing

Orders are typically processed within 1–3 business days after your order has been confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

During collection launches, promotions, or periods of high order volume, processing may take slightly longer.

Shipping Rates

Shipping costs are displayed at checkout before you complete your purchase. The applicable shipping rate may vary depending on the destination and shipping method selected.

If free shipping is available for your order, this will be automatically displayed at checkout.

Delivery Times

Estimated delivery times depend on the destination and shipping carrier.

Please note that delivery estimates are not guaranteed. Delays may occasionally occur due to the shipping carrier, customs procedures, public holidays, weather conditions, or other circumstances outside our control.

Tracking

When tracking is available for your selected shipping method, you will receive tracking information by email once your order has been shipped.

Please allow some time for the carrier to update the tracking information after your package has been dispatched.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your shipping address, please contact us as soon as possible at jesusislord.merch@gmail.com.

We cannot guarantee that an address can be changed once an order has been processed or shipped.

International Orders

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Where applicable, these charges are the responsibility of the customer unless otherwise stated at checkout.

Lost or Damaged Packages

If your package arrives damaged, or you believe your package has been lost during delivery, please contact us at jesusislord.merch@gmail.com so we can investigate the situation with the shipping carrier.

Contact

For any questions regarding shipping or your order, please contact us at:

jesusislord.merch@gmail.com